Learn more about a
“ superbill ”

A superbill is a receipt you get from your doctor or therapist. It shows what kind of care you received and how much it cost.

You can send this receipt to your insurance company to try to get money back, especially if your doctor doesn't take your insurance.

Your payment is due on the day of service via the card on file.

You will receive your superbill from AphasiaCo.

You submit the superbill to your insurance.

Depending on your insurance plan’s benefits, your insurance may reimburse you.

What does this mean for services at AphasiaCo?

How to improve your chances of being reimbursed

Each insurance has a different policy on out-of-network benefits and reimbursement. Not all plans reimburse the same amount and some plans unfortunately may not reimburse.

Please get in touch with your insurance company to confirm the details of your insurance policy.

1. Call Your Insurance Company First

  • Ask:

    • “Do I have out-of-network benefits?”

    • “Do I need a referral or pre-approval?”

    • “What forms do I need to submit a claim?”

    • “Where and how do I submit a superbill?”

    • “How much will you reimburse me?”

2. Keep Your Insurance Info Up to Date

  • Double-check that your name, member ID, and other info on the superbill matches your insurance records.

3. Get a Complete Superbill

Make sure your superbill includes:

  • Your name and date of birth

  • Provider’s name, NPI, tax ID, and address

  • Date of the visit

  • CPT (service) and ICD-10 (diagnosis) codes

  • Amount you paid

4. Submit the Claim Quickly

  • Most insurance plans have a deadline (often 90 to 180 days after your visit).

  • Don’t wait too long.

5. Use the Correct Claim Form

  • Ask your insurance for their medical claim form (or download it from their website).

  • Attach the superbill to the claim form when submitting.

6. Keep Copies of Everything

  • Take pictures or make copies of the superbill, claim form, and any emails or letters.

7. Follow Up

  • If you don’t hear back in a few weeks, call your insurance company and ask for a status update.